Our Policy
At Shree Baba Food India, our policies are designed to provide a safe, transparent, and reliable shopping experience. From secure payments and responsible handling of your personal information to clear shipping, delivery, return, and refund processes, we are committed to maintaining trust at every step of your purchase.
Shipping Policy
Order Processing
All orders are processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Shipping & Delivery Time
Delivery time may vary depending on your location. Our estimated delivery timelines are:
- Metro Cities: 2–4 business days
- Other Cities: 3–6 business days
- Remote Areas: 5–8 business days
Please note that these are estimated delivery times. Delivery may occasionally be delayed due to courier service issues, weather conditions, public holidays, or other unforeseen circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your payment.
From time to time, SHREE BABA may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, tracking information may be shared with you via SMS, Email, or WhatsApp.
This may include:
- Tracking ID
- Courier details
- Shipment updates
You can use the provided tracking number to track the status of your order.
Delivery Issues
If you experience any issue with the delivery of your order, please contact us:
Email: theshrisidhababagroup07@gmail.com
WhatsApp: 7970071057
Customer Care: 7970071057
Phone: 8643029538
Refund & Return Policy
Eligible Returns
A return or replacement request may be accepted in the following situations:
- Product received in damaged condition
- Wrong product delivered
- Product leaking during delivery
The issue must be reported to us within 24 hours of delivery.
When contacting us, please provide:
- Your order number
- Clear photographs of the product
- Clear photographs of the outer and inner packaging
This information will help us review and resolve your request.
Non-Returnable Items
Returns will not be accepted for:
- Opened products
- Used products
- Products for which an issue is reported more than 24 hours after delivery
Refund Process
If your refund request is reviewed and approved:
- The refund will be processed within 5–7 business days.
- The refund amount will be credited to the original payment method used for the order.
The actual time taken for the amount to appear in your account may also depend on your bank or payment provider.
Replacement Option
Depending on the circumstances, SHREE BABA may offer a product replacement instead of a refund.
Contact Us
For refund, return, or replacement requests, please contact:
Email: theshrisidhababagroup07@gmail.com
WhatsApp: 7970071057
Customer Care: 7970071057
Phone: 8643029538
Privacy Policy
Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Order details
Payment information is processed securely through third-party payment gateways.
How We Use Your Information
We may use the information collected from you for purposes including:
- Processing and managing orders
- Delivering products
- Providing customer support
- Sending order and delivery updates
- Communicating regarding your purchases
- Improving our products, services, and website experience
We do not sell or rent your personal information to third parties.
Payment Security
Payments made through our website are processed through secure third-party payment gateways.
SHREE BABA does not directly store your card or payment details.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better browsing experience.
Your browser may allow you to control or disable cookies through its settings.
Data Protection
We take appropriate security measures to help protect your personal information against unauthorized access, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Terms & Conditions
Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, quantities, and other information displayed on our website are accurate.
However, slight variations in product appearance, packaging, colour, or other characteristics may occur.
Use of Website
You agree to use this website only for lawful purposes.
You must not misuse the website, attempt unauthorized access, interfere with its functionality, or use the website for fraudulent or unlawful activities.
Orders & Payments
All orders are subject to product availability.
SHREE BABA FOOD INDIA reserves the right to cancel or refuse an order when reasonably necessary, including in cases of product unavailability, incorrect pricing, suspected fraudulent activity, or payment-related issues.
Orders will be processed after successful payment confirmation, except for orders placed using Cash on Delivery (COD) where available.
Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Product images
- Graphics
- Text
- Website design
- Branding elements
is owned by or used with permission by SHREE BABA FOOD INDIA, as applicable, and may not be copied, reproduced, distributed, modified, or used without appropriate permission.
Limitation of Liability
To the extent permitted by applicable law, SHREE BABA FOOD INDIA will not be responsible for delays caused by circumstances outside our reasonable control, including:
- Courier service disruptions
- Weather conditions
- Natural events
- Transportation disruptions
- Other external circumstances beyond our control
Nothing in these Terms is intended to exclude or limit any rights that cannot legally be excluded under applicable law.
Policy Updates
We reserve the right to update or modify these Terms & Conditions and other website policies when necessary.
Any updated version will be published on our website.
Contact Information
For questions regarding these Terms & Conditions, please contact:
Email: theshrisidhababagroup07@gmail.com
WhatsApp: 7970071057
Customer Care: 7970071057
Phone: 8643029538